Refund Policy

All subscription payments to Tradeobit are final and non-refundable, including partial billing periods, once a payment has been successfully processed. This applies to monthly and annual plans alike, regardless of how much of the Service you have used during that billing period.

You may cancel your subscription at any time. Cancelling stops future renewals, so you will not be charged again after your current billing period ends. You will continue to have access to paid features until the end of the billing period you already paid for. Cancelling does not retroactively refund any amount already paid.

The one exception to Section 1 is a genuine billing error - for example, being charged twice for the same billing period, or charged after a subscription was already cancelled. If you believe you were charged in error, contact us within 14 days of the charge and we will investigate and correct any confirmed billing mistake.

Core screeners and market insights on Tradeobit remain free to use and are not affected by this policy, since no payment is required to access them.

For billing questions or to report a billing error, contact us at support@tradeobit.com.